Answer: Your payment for the tickets on our website include actual fare for the
flights (either Economic or Business Class), charge by airlines such as
insurance, airport tax, fuel fee, other surcharges and charge for bank
transaction. Price is mostly calculated in US Dollar, except where noted
After your booking of the flights is made, it can be held for a limited
time due to availability of the seat as well as policy of the airlines.
After that time, if we still do not hear back from you, we will
automatically cancel your reservation. If you booked the flights but
choose to pay later on, we will inform the deadline of payment to you
via email, and if you do not make payment before and at this deadline,
your booking is also cancelled.
Electronic air ticket is issues under electronic form (like email or
PDF form) which contains information for air tickets. Vietnam airlines
currently uses all e-tickets on all routes both domestic and
international. E-tickets have equal value as paper tickets and the
airlines are responsible to ensure that passengers with e-tickets can
If your book with us, e-tickets are sent to you via E-mail or fax after
issuing, then you can print them out and show them along with your
travel document at the time of check in.
Step 1. Select your trip type: One-way or round trip. Indicate the departure and destination cities, travel dates and number of people: infants, children or adults. Click on the “Search” button.
Step 2. Select your flight(s) by clicking on the radio button (white circle) next to your preferred fare(s). Then hit the "Next" button.
Step 3. In this screen you must check the information about your selected flight(s): route, departure and arrival times, date, flight number, plane type and detailed information about the fare option. Click on "Next”.
Step 4. Fill in a booking form and confirm the passenger's information.
Step 5. Accept the “Cancellation and Change Penalty Policies”, and the “Transport Contract and general Terms and Conditions” and also accept the “Fares, taxes and surcharges”. Click on "Continue".
Step 6. Choose the payment method, enter the requested information and click “Pay”.
If you have problems with our online booking system, please email us at firstname.lastname@example.org or call us +84.985761122 and +84.4.39287124
We provide different payment methods for both customers inside and outside of Vietnam, including credit cards, cash, and bank transfer. For credit card, you can just make a request online and then we will send you a secure link to pay after ticket availability is confirmed via email.
BY CREDIT CARD We connect with OnePAY Payment Gateway to accept Online Card Payment (http://onepay.vn/). All of your card information are processed through SSL protocol with international card security standard. Your card information will not be stored at our system (Merchant).
After you have received Invoice Payment Link, please check the information of the Invoice. If all the information is correct, please check the Terms and Conditions and click “I agree with Terms and Conditions” and click Submit.
You will be redirected to OnePAY Payment Gateway to pay us online with Visa, MasterCard, American Express, and JCB Card with following steps:
1. Card information input: To make the payment, you will input the following card information: o Card Number o Expiration Date o CSC (Card Security Code – CVV, CVC) o Billing address (Card holder’s address which has been registered with the Issuer Bank) Click “PAY”. o Online payment password (If you have enrolled 3D- Secure Program for your card with the Issuer Bank namely Verified by Visa for Visa card, MasterCard Secure Code for MasterCard, and J- Secure for JCB Card ).
2. Transaction Result You would kindly wait for some seconds for the transaction result from OnePAY payment gateway. If the payment is successful, you will see the notification: Your invoice was paid successfully! You will receive confirmation by email.
If the payment is failed, you will see: Transaction was not successful!
In some cases, your transaction may be not successful due to: - In correct card information - Not enough credit balance (daily or monthly) - Your card has not been activated for online payment. You should contact the Issuer Bank for the card activation.
In case you input card information then did not receive any transaction result from the payment gateway or from us. Please do not try to make other payment. Contact us to get the transaction result and confirmation of the Invoice.
Section: ……….…… Tel: …….……… Email: …. ….……. (Merchant’s support contact)
After the payment is made successful, we will issue the tickets and deliver to your hotel address!
BY PAYPAL Please send the deposit/payment to our Paypal ID: email@example.com
BY BANK TRANSFER Please remit your payment to our USD bank account below: - Bank name: Asia Commercial Bank - Account holder name: DAN VIET TRAVEL CO., LTD - Account number: 83771709 - Address: 184 – 186 Ba Trieu, Hai Ba Trung, Hanoi, Vietnam - SWIFT code: ASCB VNVX
Please note: For all of the online payment method above, we will charge 5% of the total price for transaction fee!